As described on our FAQS page Shipping the store closes December 19th for ordering letters and gifts. North Pole Letters & Keepsakes purchases end at midnight December 18, 2019 to guarantee orders will arrive before Christmas. You no longer will be able to add items to a shopping cart when the purchases end for the Christmas Season. Thank you to all of our customers who made our third year online the most successful yet! Our site stays up year around but the ability to purchase Santa letters and gifts will not be available again till September 1, 2019. We are always available for questions with one of our contact forms. We wish you and your families all the best this holiday season and for the New Year!